This page explains how to request deletion of your UptimePartner account and the personal data associated with it. Account deletion is free of charge.
If you are a current or former member of Winday Associates' field team, send an email from your registered email address (or contact your administrator directly) to:
In your email please include:
9876543210)We will action your request within 30 days of receiving it and reply by email to confirm completion.
Alternatively, you can reach us on WhatsApp at +91 70757 35579, or ask your office administrator to remove your account directly from the Winday admin console.
The following will be permanently removed:
Indian tax, employment, and contract regulations require us to keep certain records even after account deletion. These will be retained, but de-linked from your personal profile so they cannot be used to identify you in routine operations.
| Data | Why retained | Period |
|---|---|---|
| Quotations, invoices, delivery challans you generated | Statutory financial records (Income-Tax Act, GST Act) | 7 years |
| Service-visit reports tied to an active AMC contract | Warranty proof for completed work and contractual obligation to the customer | Up to 5 years post-completion |
| Payroll, attendance, and HR records (for current/former employees) | Indian labour-law and Income-Tax Act compliance | As required by law (typically 7 years) |
| Aggregated, anonymised analytics | Already de-identified — cannot be traced back to you | Indefinite |
If you have open tickets, unresolved leads, or pending material orders assigned to you, we may need to reassign or formally close them before fully deleting your account, so customer service is not disrupted. We will explain this in the confirmation reply.
If you change your mind, reply to our acknowledgement email within 7 days of submission and we will cancel the deletion. After deletion is executed (within 30 days), recovery is not possible.
For full details on what data UptimePartner collects and how we use it, see our Privacy Policy.
Winday Associates
Email: privacy@windayamc.com
WhatsApp / Phone: +91 70757 35579
Postal: Hyderabad, Telangana, India